Course curriculum

  • 1

    📘 1. Introduction

    • 📒 1.1 What Is Plumbing?

    • 📒 1.2 Training And Licensing

  • 2

    📘 2. Market Overview And Industry Trends

    • 📒 2.1 Market Size And Structure

    • 📒 2.2 Key Drivers of Demand

    • 📒 2.3 Margins And Economic Cycles

    • 📒 2.4 Labor Market Pressures

    • 📒 2.5 Regulation and Compliance Trends

  • 3

    📘 3. Business Models In Plumbing

    • 🗒

  • 4

    📘 4. Regulation And License Reciprocity

    • 📒 4.1 Strength Of Regulatory Oversight

    • 📒 4.2 Code Compliance, Permitting, and Hiring From Out-of-State

    • 📑 Appendix: Plumbing License Reciprocity by State

  • 5

    📘 5. Equipment, Vehicles & Insurance

    • 📒 5.1 Service Vehicles

    • 📒 5.2 Tools & Equipment

    • 📒 5.3 Stock & Inventory

    • 📒 5.4 Branding & Uniforms

    • 📒 5.5 Security, Safety & OSHA Compliance

    • 📒 5.6 All The Insurance You’ll Need

  • 6

    📘 6. Workforce Roles & Compensation

    • 📒 6.1 Workforce Composition

    • 📒 6.2 Compensation Benchmarks

    • 📒 6.3 Staffing Ratios

    • 📒 6.4 Recruiting & Training Challenges

  • 7

    📘 7. Marketing, Branding & Reputation

    • 📒 7.1 Establishing Your Brand

    • 📒 7.2 Digital Marketing Foundations

    • 📒 7.3 Reputation & Review Management

    • 📒 7.4 Community Presence & Marketing Spend

    • 📒 7.5 Conversion Rate & Call Handling

  • 8

    📘 8. Financial Overview & Metrics

    • 📒 8.1 Revenue Composition

    • 📒 8.2 Core Financial Metrics

    • 📒 8.3 Average Tickets & Job Size

    • 📒 8.4 Overhead & Expense Categories

    • 📒 8.5 Business Models

    • 📒 8.6 Managing Seasonality

    • 📒 8.7 Financial Red Flags in Acquisitions

    • 📒 8.8 Valuation Benchmarks

    • 📒 8.9 Pricing Strategies in Plumbing

  • 9

    📘 9. Conclusion

    • 🗒

  • 10

    📑 Appendix A - A Comparison Of Popular Field Service Management (FSM) Platforms

    • 📒 Introduction

    • 📋 Table 1 - FSM Comparison: 8 Techs + 3 Support Staff (11 Users)

    • 📋 Table 2 - FSM Comparison: 12 Techs + 4 Support Staff (16 Users)

    • 📋 Table 3 - A Feature Comparison of Sera Systems, Service Titan, & Housecall Pro

    • 📋 Table 4 - Stability Of The Five FMS Platforms, Compared

  • 11

    📑 Appendix B: Telematics For Your Fleet

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